Last Updated: January 2026
Oak Storage LLC ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information in the following ways:
Personal Information You Provide
When you interact with our website, rent a unit, make a payment, or contact us, you may provide:
- Name
- Email address
- Phone number
- Mailing or billing address
- Payment information
- Any information submitted through contact forms or customer portals
Payment information is not stored by Oak Storage LLC and is processed securely by our payment processor.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website or link
This information helps us improve website performance and user experience.
Payment Processing (Stripe)
We use Stripe, a third-party payment processor, to handle online payments and billing. When you submit payment information, it is transmitted directly to Stripe and handled in accordance with Stripe's security and privacy practices.
Oak Storage LLC does not store full credit card numbers or payment credentials on our servers.
You can review Stripe's privacy policy here: https://stripe.com/privacy
How We Use Your Information
We use collected information to:
- Provide and manage self-storage services
- Process payments and billing
- Communicate about your account, rentals, or services
- Respond to inquiries or customer service requests
- Improve website functionality and security
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Enable core site functionality
- Analyze traffic and usage patterns
- Improve site performance
You may disable cookies through your browser settings; however, some features may not function properly.
Sharing of Information
We may share information only in limited circumstances:
- With service providers (such as payment processors or hosting providers) who assist in operating our business
- When required by law, court order, or legal process
- To protect the rights, property, or safety of Oak Storage LLC, our customers, or others
All service providers are expected to safeguard your information appropriately.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies independently.
Your Choices and Rights
You may:
- Request access to or correction of your personal information
- Opt out of non-essential communications
- Contact us with questions regarding your data
Requests can be made using the contact information below.
Children's Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Oak Storage LLC
2924 W Elm Mott Dr
Waco, TX 76705
Email: info@oakstorage.com